Agent Questions

How do I become a Federal Life agent?

Contact our Marketing department.

Can I fax/email in my contracting papers?

Yes, you can fax or email your contracting paperwork to our Marketing Administration department. We do not need to receive the originals.

How do I schedule a training session?

Contact our Marketing department to schedule agent training sessions.

How are commissions paid?

We pay commissions weekly by Electronic Funds Transfer (EFT). Deposits are made each Friday. For new business, Friday deposits include all policies issued from the previous Wednesday through Tuesday of the current week.

How do I change my bank information for commission deposits?

Fax a new Direct Deposit Authorization form to our Marketing Administration department.

Can I get forms on-line?

Many of our forms can be printed via our internet based communication system - ViLink.

How do I get set up for ViLink?

Send your request by email to our Marketing Administration department. We will set you up and email you instructions plus your ID and password.

How do I get an illustration?

Our Marketing Administration department can run illustrations and fax them to you. Marketing Administration can also send you our illustration software so that you can run illustrations at your convenience.

How do I order supplies?

Call our Marketing Administration department or complete and fax to Marketing Administration our Supply Request Form.

Whom do I notify regarding changes in my address/phone?

Please notify our Marketing Administration department of any address/phone number change.

Why didn't I get a 1099?

As required by law, we generate 1099's for all agents whose earned commission in any given year is at least $600. If your earned commission is less than that, you will not receive a 1099 from us. Your Year to Date Earned Commission can be found on the summary page of your commission statement.