Our logo, the Federal Life shield, is deeply symbolic of the values that drive our business, inspire our progress and reflect our commitment to you, our customer. The shield represents our promise to be here for you, whether it is providing coverage to protect your family’s financial future or helping you to safely grow and maximize your long-term savings.

While many other financial services companies have merged or closed their doors, we have remained strong and progressive in an ever-changing world. For over a century, Federal Life has been protecting lives, generation after generation, with quality life insurance and annuity products. With Federal Life, you can live your dreams and leave a legacy.

Since joining the Better Business Bureau in 1952, Federal Life has consistently been awarded the Annual Better Business Bureau Complaint Free Award. We currently have an A+ rating, which is the highest possible rating issued by the Better Business Bureau.

Here are the core values that define what we do:

Stability – Federal Life has been in the business of protecting families for over 117 years. We have endured economic crises and remain an independently operated company. Our industry experiences helps us develop products that will serve you for a lifetime.

Integrity – We are in the business of consistently providing superior customer service, for well over a century. Our goal is to provide you with quality service and sound financial products. And, because of the way we do business, you’ll get a response from a live person whether by phone, email, or fax (whichever you prefer).

Trust – We stand by the quality of what we do for you – the products, the service, and ultimately, the promise to be here for you when you need us. As a valued member of the Federal Life family, you can rest assured knowing that we protect your privacy. We never share or sell any of your personal information. We abide by industry standard regulations for advertising and disclosures so that you have all of the information you need to make an educated decision for your financial future.

Stewardship – We proudly support our local community and participate in a variety of both annual and seasonal charitable events. Our employees are actively involved, each helping to make the world a better place in their own way.

Tradition – We are also proud of our longstanding tradition of financial strength and stability, which is a motivating force as we forge our path into the future. We want our products and our service to commemorate the generations of families we’ve protected since opening our doors in 1899. As we continually discuss ways in which we can improve our business model to serve you better – through product innovation and technological advancements – we also want to bring forward our tradition of excellence.

Value – Developing products that meet – and exceed – our customers’ expectations is of critical importance to us. We want to create products that meet your needs at a competitive price. Your budget should never force you to sacrifice quality.

Customer Satisfaction – We have consistently received the ‘Complaint Free Award’ from the Better Business Bureau, which is only one testament to our quality service and ability to meet – and exceed – our customers’ expectations. As a company policy, we go above and beyond what is necessary to ensure that our customers are entirely satisfied as valued members of the Federal Life family.